Effective Date: 5th of May 2025
Website: https://themobilepodiatrist.co.nz
Business Name: The Mobile Podiatrist
Contact: themobilepodiatrist.nz@gmail.com | 021 268 1510
1. Your Privacy Matters to Us
At The Mobile Podiatrist, we are committed to protecting your personal information in accordance with the Privacy Act 2020 of New Zealand. This policy explains how we collect, use, store, and share your personal data when you use our website or services.
2. What Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact number, email address, physical address, date of birth.
- Health Information: Relevant medical or podiatric history to support treatment.
- Payment Details: Only when processing transactions.
- Technical Data: IP address, browser type, pages visited (via cookies and analytics).
3. How We Collect Your Information
We may collect your information when you:
- Book an appointment online, by phone, or email
- Fill out a patient registration form
- Visit or browse our website
- Communicate with us regarding services or follow-ups
4. How We Use Your Information
We use your information for:
- Providing podiatry services and follow-up care
- Booking, billing, and appointment reminders
- Compliance with legal and health regulations
- Internal record keeping and quality improvement
- Responding to your enquiries or feedback
We will not use your personal information for any purpose unrelated to the care we provide without your permission, unless required by law.
5. Disclosure of Personal Information
We do not share your personal information with third parties, except when:
- Required by law or health regulations
- Referred to another healthcare professional with your consent
- Needed for secure storage (e.g., practice management systems)
- Required for billing or insurance purposes
All such third parties are required to protect your data in accordance with New Zealand privacy law.
6. Storage and Security
We take appropriate steps to ensure your information is secure, including:
- Password-protected software and cloud systems
- Secure devices and encrypted communication tools
- Limiting access to authorised staff only
We retain health information as required under the Health (Retention of Health Information) Regulations 1996, usually for a minimum of 10 years.
7. Your Rights Under the Privacy Act
You have the right to:
- Access your personal information
- Request corrections to your information
- Withdraw consent (where applicable)
- Lodge a complaint with the Office of the Privacy Commissioner at www.privacy.org.nz
To exercise these rights, please contact us at:
📧 themobilepodiatrist.nz@gmail.com
📞 021 268 1510
8. Cookies & Website Analytics
Our website may use cookies to enhance user experience and monitor traffic through tools like Google Analytics. You can disable cookies via your browser settings if you prefer not to share this data.
9. Changes to This Policy
We may update this privacy policy from time to time. Any updates will be posted on this page with the effective date noted above.
10. Contact Us
For any questions about this policy or your personal information, please contact:
Shahil Goundar
Director & Senior Podiatrist
📧 themobilepodiatrist.nz@gmail.com
📞 021 268 1510